Diamond Exchange Federation has developed the adhering to Personal privacy as well as Safety and security Policy to inform you of the following: exactly what info we accumulate, when we gather it, how and also why we collect it, exactly how we use it, how we secure it, exactly how we share it and also exactly what options you have regarding our collection as well as usage of this details.
WHAT INFORMATION WE COLLECT
Kinds of Information We Collect
Your invoicing and also delivery address
Your e-mail address
Your phone (or mobile) number
Your credit/debit card number
Info on exactly how you are making use of the Sites
Your purchase/return/exchange details
We Collect Details When
You purchase, order, return, exchange or request information regarding our products and services from the Site or mobile applications.
You create an diamond-exchanges. com account
You connect with us relating to customer service via our customer support establishment, or on social media systems.
You check out the Sites or join interactive functions of the Websites or mobile applications.
You use a social networks solution, as an example, our Facebook page or YouTube stations.
You sign up for emails, mobile messages, or social media notifications from us.
You offer us with comments, ideas, or other input.
You connect with the Site via your computer system, tablet or cell phone.
HOW AND ALSO WHY WE COLLECT DETAILS
We might use tracking pixels/web signs, cookies and or various other modern technologies to get as well as store specific types of details. This information includes Web Method (IP) addresses, browser details, Access provider (ISP), running tract, date/time stamp and clickstream information. This details helps us customize your internet site encounter as well as make our advertising messages more appropriate. This includes our material presented on various other websites or mobile applications. In order to offer the most effective client encounter feasible, we also use this information for reporting and also evaluation objectives, such as just how you are shopping our internet site, performance of our advertising and marketing initiatives, as well as your response to those marketing efforts.
Individual Experience Details
In order to enhance client online shopping experience, assist with fraud recognition, and also to assist our customer treatment reps in solving problems customers could experience in completing on the internet acquisitions, we utilize devices to keep track of certain individual encounter information, including, but not limited to, login info, IP address, data pertaining to pages went to, specific activities taken on pages seen (e.g., information got in throughout checkout procedure), as well as browser info.
Information from Various other Resources
We may also obtain info from business that could boost our existing consumer details to improve the precision and also include in the information we have regarding our customers (e.g., adding address information). This could enhance our capability to call you and also enhance the relevance of our marketing by offering far better product referrals or special deals that we believe will certainly fascinate you.
Any kind of information you submit in a public online forum (e.g., a blog site, chatroom, or social network) can be reviewed, collected, or utilized by us as well as various other participants, as well as might be utilized to personalize your experience. You are responsible for the info you opt to submit in these instances.
HOW WE USE THE INFORMATION WE COLLECT
Product and Service Gratification
Fulfill and also manage purchases, orders, repayments, returns/exchanges, or ask for info, or to or else offer you.
Offer any asked for services.
Advertising and marketing Purposes
Supply promo codes, mobile discount coupons, e-newsletters, invoice messages, e-mails, as well as mobile messages.
Send advertising communications and also any other information regarding items, solutions and also promotions.
Enhance the effectiveness of the Websites, mobile experience, and advertising initiatives.
Conduct study and also evaluation, consisting of focus groups as well as studies.
Do other business tasks as required, or as defined elsewhere in this plan.
To stop deceptive transactions, screen against theft and otherwise secure our customers and also our company.
To assist police and react to subpoenas.
HOW WE PROTECT THE INFORMATION WE COLLECT
We keep technological, management, physical, digital and step-by-step safeguards to secure the privacy and security of info transmitted to us. To protect this info, the Sites utilize Secure Sockets Level (SSL). SSL secures your credit card number, name as well as address so only we have the ability to decode the details.
Please note that e-mail is not encrypted and is ruled out to be a safe means of transmitting charge card information. "Phishing" is a scam designed to swipe your info. If you get an email that looks like it is from us asking you for sure information, do not react. Though we might ask you your name, we will certainly never request your password, bank card info or various other details through e-mail.
Additional Safety and security
We ask all our consumers to take actions to aid protect info in their online accounts, including the following:
Install the current security updates as well as anti-virus software on your computer system to assist stop malware as well as viruses.
Reset your e-mail account passwords frequently.
Use complex passwords (a minimum of 7 alpha/numeric cAsE delicate characters).
Do not make use of the same password on more than one website.
Do not discuss your password with others.
Indication out/log off site sessions to make sure that your session is closed and could not be accessed by an additional individual on the same computer, especially when using a public computer system or terminal
HOW DO YOU ACCESS AND ALSO UPGRADE THE DETAILS
In order to keep your info exact and also done, you can access or upgrade a few of your information in the following ways:
If you have actually developed an account, you can log in and update your account details, consisting of contact, invoicing, and also shipping details.
Call us with your current get in touch with details as well as the details you want to gain access to. We will certainly provide you the information asked for if fairly available, or will define much more totally the kinds of info we generally accumulate.
This Privacy Plan puts on all existing or former client details gathered by or offered to us.
The Sites might supply connect to any other sites. If you see one of these sites, you could intend to assess the privacy plan on that site. Additionally, you might have visited our web site with a link or a banner advertisement on one more website. In such cases, the site you connected from might accumulate details from individuals that click the banner or web link. You might intend to describe the privacy plans on those sites to see just how they collect and use this info.
INTERNATIONAL CLIENT PRIVACY
For most non-US transactions, we have partnered with third party firms ("Suppliers") that we have picked to help us help with international purchases. We work closely with these Suppliers to make certain that your transaction is taken care of with treatment and also all the information you give is safe and secure.
As a global client, when you click the check out switch, you will certainly be redirected to a check out web page hosted by a Vendor to finish your order. On the checkout web page, you will certainly be called for to pick a method of payment and submit charge card and also other details to such Supplier to complete your order. On the checkout web page, you will be presented with the Supplier's terms and conditions which you should agree to in order to finish your order.
Upon conclusion as well as authorization of your order by such Supplier, the Vendor will alert us of the authorization and also we will certainly process your order as well as cause it to be shipped straight to the Supplier. In this process, the Vendor will purchase those products in your order from us, thereby taking title to the products, bill your credit card, accumulate as well as pay any obligations and also taxes to the ideal exhausting authority and prepare for the delivery of your order. In this procedure, the Vendor makes the sale to you as the seller of document, but we are legally obliged to supply your order as stated in our Terms.
If you have concerns about your order, you should route them to us as well as not to the Supplier.
The Vendors could provide you the opportunity to receive advertising messages from them, where case you ought to refer to their terms and conditions for information about exactly how they utilize your details.
Any type of info you give us is regulated and processed by Diamond Exchange Federation. your information offered at check out will be controlled and also refined by a Supplier.
We follow the US-EU Safe Harbor Structure as well as the US-Swiss Safe Harbor Framework as developed by the UNITED STATE Division of Trade and also accepted by the European Commission as well as the Swiss Federal Information Defense Authority. We carry out an annual self-assessment to verify that we remain in conformity with the Safe Harbor Privacy Principles along with our very own personal privacy program analyses. We have actually certified to the United States Division of Commerce and the European Union that our handling of individual information is in compliance with the Safe Harbor Privacy Concepts. While the Safe Harbor Concepts are designed to safeguard info coming from the European Economic location as well as Switzerland, our policy is to shield all international customer information in accordance with the Safe Harbor Concepts.
Consumers shipping internationally who want to ask about or upgrade info or modification marketing inclinations or anybody who intends to get information concerning our worldwide personal privacy program ought to call us
In compliance with the US-EU and also US-Swiss Safe Harbor Concepts, diamond-exchanges.com devotes to deal with complaints concerning your personal privacy and our collection or usage of your information. European Union or Swiss citizens with inquiries or grievances regarding this personal privacy plan should initially call us
ANTI MONEY LAUNDERING POLICY
As a worldwide DIAMOND EXCHANGE foundation, DIAMOND EXCHANGE FEDERATION is resolved to full consistence with every pertinent law and directions in regards to Anti-Money Laundering.
DIAMOND EXCHANGE FEDERATION approach is to forestall individuals occupied with illegal tax avoidance, misrepresentation, and other money related violations, including terrorist militant financing, from utilizing diamond exchange transactions .
DIAMOND EXCHANGE FEDERATION has strong approaches and strategies to recognize, avoid and report suspicious action. To agree to the Office of Foreign Asset Control necessities, and worldwide authorizations, we screen our client accounts against government watch records. Also, we may ask for that you furnish us with documentation to help demonstrate your personality or for business check purposes.
we may ask for data from you because of a particular recognizable proof prerequisite or because of our watch list screening process.
We report suspicious exchanges to the money related insight unit in the particular nation.
PRIVACY PLAN REVISIONS
This Personal privacy Plan was last upgraded on AUG 17, 2018.